Privacy Policy

Created: July 22 2024

Royal City Aluminum is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Royal City Aluminum website(s) (royalcityaluminum.ca, royalcityaluminum.com) and governs data collection and usage. By using the Royal City Aluminum website, you consent to the data practices described in this statement.

Collection of Your Personal Information

Royal City Aluminum collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Royal City Aluminum also collects anonymous demographic information, which is not unique to you, such as your postal code, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Royal City Aluminum. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Royal City Aluminum for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Royal City Aluminum website.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Royal City Aluminum public message boards, this information may be collected and used by others. Note: Royal City Aluminum does not read any of your private online communications.

Royal City Aluminum encourages you to review the privacy statements of websites you choose to link to from Royal City Aluminum so that you can understand how those websites collect, use and share your information. Royal City Aluminum is not responsible for the privacy statements or other content on Web sites outside of the Royal City Aluminum and Royal City Aluminum family of websites.

Use of Your Personal Information

Royal City Aluminum collects and uses your personal information to operate the Royal City Aluminum website and deliver the services you have requested. Royal City Aluminum also uses your personally identifiable information to inform you of other products or services available from Royal City Aluminum and its affiliates. Royal City Aluminum may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Royal City Aluminum does not sell, rent or lease its customer lists to third parties. Royal City Aluminum may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Royal City Aluminum may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Royal City Aluminum, and they are required to maintain the confidentiality of your information.

Royal City Aluminum does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Royal City Aluminum keeps track of the websites and pages our customers visit within Royal City Aluminum, in order to determine what Royal City Aluminum services are the most popular. This data is used to deliver customized content and advertising within Royal City Aluminum to customers whose behavior indicates that they are interested in a particular subject area.

Royal City Aluminum websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to:

(a) conform to the edicts of the law or comply with legal process served on Royal City Aluminum or the site;

(b) protect and defend the rights or property of Royal City Aluminum; and,

(c) act under exigent circumstances to protect the personal safety of users of Royal City Aluminum, or the public.

Use of Cookies

The Royal City Aluminum website use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize Royal City Aluminum pages, or register with Royal City Aluminum site or services, a cookie helps Royal City Aluminum to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Royal City Aluminum website, the information you previously provided can be retrieved, so you can easily use the Royal City Aluminum features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Royal City Aluminum services or websites you visit.

Security of Your Personal Information

Royal City Aluminum secures your personal information from unauthorized access, use or disclosure. Royal City Aluminum secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to This Statement

Royal City Aluminum will occasionally update this Statement of Privacy to reflect company and customer feedback. Royal City Aluminum encourages you to periodically review this Statement to be informed of how Royal City Aluminum is protecting your information.

Contact Information

Royal City Aluminum welcomes your comments regarding this Statement of Privacy. If you believe that Royal City Aluminum has not adhered to this Statement, please contact Royal City Aluminum via email to info@royalcityaluminum.ca. We will use commercially reasonable efforts to promptly determine and remedy the problem.